Frequently Asked Questions

Under NZS 4503 and the Building Act 2004, fire extinguishers in commercial buildings must be professionally inspected at least every 12 months. This inspection forms part of your Building Warrant of Fitness (BWOF) requirements. During the inspection, our qualified technicians check the pressure gauge, safety pin, tamper seal, hose condition, cylinder integrity, and ensure the extinguisher identification sign is correctly displayed. Fire extinguishers must be hydrostatically tested every 5 years and replaced or refurbished after their service life. If you need help, view our inspection services or request a quote.

Under the Residential Tenancies (Smoke Alarms and Insulation) Regulations 2016, all rental properties in New Zealand must have working smoke alarms in every bedroom, every living area, every hallway, and on every level of the home. Fire and Emergency New Zealand (FENZ) strongly recommends long-life photoelectric smoke alarms as they are more responsive to smouldering fires and produce fewer false alarms from cooking. All smoke alarms must comply with NZS 4514:2009. You can book smoke alarm installation or request a quote for your property.

A Building Warrant of Fitness (BWOF) is a publicly displayed document confirming that the life-safety systems in a commercial building have been inspected, maintained, and are operating correctly. Under the Building Act 2004, building owners are legally required to obtain a BWOF annually for any building with specified systems (fire alarms, sprinklers, fire extinguishers, emergency lighting, etc.). Integrity Fire Services provides comprehensive BWOF inspection services across the greater New Zealand region, ensuring your building stays compliant and safe. See our BWOF services or book an inspection enquiry.

Yes, Integrity Fire Services offers comprehensive fire safety training programmes tailored for New Zealand businesses. Our training covers fire awareness, prevention strategies, emergency evacuation procedures, and hands-on fire extinguisher use. Training programmes are designed to help businesses meet their obligations under the Health and Safety at Work Act 2015. Our lead trainer, Edward Grey, brings over 35 years of industry experience and delivers engaging, practical sessions for your staff. Learn more about our training services or book a training enquiry.

Integrity Fire Services operates across New Zealand and the South Pacific Islands. We provide fire equipment sales, servicing, inspections, and training throughout the North and South Islands of New Zealand, as well as to clients in Fiji, Tonga, Samoa, and other Pacific Island nations. For remote or island locations, please contact us directly to arrange service schedules and shipping.

The type and number of fire extinguishers required depends on the nature of your business and the fire risks present. Generally: ABE Dry Powder extinguishers are the most versatile and suit most environments. Wet Chemical extinguishers are mandatory for commercial kitchens (Class F fires). CO2 extinguishers are ideal for server rooms and areas with sensitive electrical equipment. Our team can conduct a fire risk assessment of your premises and recommend the correct extinguisher types, quantities, and placement under NZS 4503. Start with our fire extinguisher range or request product advice.

Fire extinguishers should be replaced or refurbished when: the pressure gauge shows a reading outside the green zone, the cylinder is damaged, dented, or corroded, the safety pin or tamper seal is missing, the hydrostatic test date has expired (every 5 years), or the unit has been used (even partially discharged). During our annual inspections, we identify any extinguishers that need servicing, testing, or replacement to maintain your NZS 4503 compliance. You can book servicing or review extinguisher options before contacting us.

Absolutely. Integrity Fire Services provides free, no-obligation quotes for all fire safety equipment, installation, servicing, and training. Contact us via phone, email, or the contact form on this website and we will respond within 24 hours. We service all of New Zealand and the South Pacific Islands. You can browse our product categories first or go straight to the quote request form.

In New Zealand, fire extinguishers must comply with AS/NZS 1841 (manufacturing standard) and NZS 4503 (distribution, installation, and maintenance). Fire hose reels must meet AS/NZS 1221 standards. All fire safety equipment installed in buildings with a Building Warrant of Fitness (BWOF) must be inspected by an independently qualified person (IQP) and maintained to these standards. Integrity Fire Services is fully equipped and qualified to ensure all your fire protection equipment meets current New Zealand compliance requirements. Explore our extinguishers, fire hose reels, or compliance services to get started.

Yes, Integrity Fire Services provides professional smoke alarm installation for residential properties throughout New Zealand. We install long-life photoelectric smoke alarms in every bedroom, living area, hallway, and on every level of your home as required by New Zealand regulations. Our installation service includes positioning advice for optimal early detection and a compliance certificate for rental property owners. Book an installation enquiry or contact us directly to get started.